Redefining technology with high-level solutions

"As we have our own production and logistics plant, we are always looking for innovative solutions to improve our processes. With Borea, we found exactly that — a system that helps us monitor and control in real time while providing full traceability. On top of that, the support from the Torsa Peru team whenever we have a question has been truly outstanding. We're very happy with the implementation of the Borea system and excited about the other solutions they may offer us!"

“The system works perfectly and is exactly what was offered to me from the beginning. We are very happy with both the service and the support provided by Torsa. For us, it’s not just a useful tool — it’s essential. Previously, we relied on a very basic and outdated system to comply with both external and internal regulations, the latter being even stricter. With Borea, this task has become much easier.”

“Recently, Torsa installed a monitoring unit for us that records temperature and relative humidity, and also includes an O₂ sensor. This system allows us to keep a record of these three parameters, two of which are required for implementing a quality management system under the UNE EN-ISO 13485:2018 standard. The monitoring unit was custom-designed for UTADI3D and has been named ‘12O’. We are proud to be the first 3D Printing Unit in a Spanish hospital to have this technology.”

"With TORSA’s Neptune system, we’ve taken it a step further: we can now review any incident in order preparation instantly and respond quickly, without having to manually check processes or launch lengthy investigations. This has significantly reduced resolution times and strengthened trust with our clients, who greatly value our ability to provide a clear and rapid response whenever a question or claim arises. It has also led to substantial cost savings by avoiding unnecessary returns and resolving queries with complete visual traceability. Neptune has been easily integrated into our workflow and gives us full visual control without slowing down the preparation pace. And something we particularly appreciate: our customer service team works with more confidence and less pressure because they have all the information at hand to give an accurate answer from the very first moment. For us, it has meant a real improvement in efficiency, cost savings, and service quality."

"The Neptune system, developed by Torsa, has provided us with a simple and cost-effective claims management tool that has not only significantly reduced claims and order preparation errors, but has also helped improve our cooperative’s image. On many occasions, our customers themselves call us to check the order traceability through the system developed by Torsa."

"The solution provided by Torsa fits perfectly with the complexities of Alcura’s operations. Our activity is characterised by the use of equipment that requires very diverse temperature ranges, as well as different measurement needs, including temperature, humidity, and pressure. In addition, we face high demands in meeting the quality standards of our products. Thanks to the real-time monitoring of these factors offered by the Borea system, we have accurate and up-to-date information about what is happening in our facilities and equipment. We greatly value TORSA’s effort to align with our specific needs and requirements. We have established very effective communication and are fully satisfied with the speed and completeness of their responses to any eventuality. This has allowed us to have effective solutions to our demands. We also appreciate their ongoing commitment to improving the platform through regular updates."