Privacy policy

Regulation (EU) 2016/679 on the protection of personal data establishes a new approach to the control and processing of personal data. We have reviewed and updated our privacy policy to meet the new requirements and to offer more information and transparency regarding the processing of personal data.

Torsa is responsible for the processing of personal data of its users and clients, as well as for any data that may be collected through its website.

Torsa informs users of its website about its policy regarding the processing and protection of the personal data of users and clients that may be collected through browsing or contracting services via its website.

Purpose of data processing

Your personal data is collected to provide and maintain the services contractually agreed upon and to inform you about new products and services.

The processing of data that you provide through the forms on the website www.torsaglobal.com will be governed by this same privacy policy.

Any automated or non-automated operations, procedures, and technical actions that allow for the collection, storage, modification, transfer, and other uses of personal data are considered personal data processing.

Torsa will process personal data lawfully, fairly, transparently, appropriately, relevantly, in a limited, accurate, and updated manner.

Data collected for the provision of a service

The personal data you provide for the provision of a service will be the minimum necessary to prepare the contract, provide the services you request, and comply with legal obligations.

The data will be stored for the legally established periods.

Data collected for information requests via the web form

Personal data collected through the website form for information requests is intended for sending commercial information about our products and services.

The processing of data in this case is legitimised by your express consent when accepting the submission of information through the form.

Exercise of rights

In accordance with the rights granted by Regulation (EU) 2016/679 on the protection of personal data, you may exercise your rights of access, rectification, restriction of processing, erasure, data portability, and objection by sending your request to the postal address provided or to the email address info@torsaglobal.com.

To exercise your rights, you must identify yourself by presenting your ID.

Recipients

Torsa informs users that their personal data will not be shared with third parties, except when such communication is legally required or when the provision of a service involves a contractual relationship with a data processor. In the latter case, recipients may include group companies, creditworthiness assessment companies (in the event of non-payment, in accordance with current legal procedures and safeguards), and certain data processors necessary for service delivery.

Torsa applies strict criteria when selecting data processors and contractually commits each one to comply with data protection obligations.

Changes to data

Unless you notify us otherwise, we will assume that your data has not changed and that you agree to inform us of any changes.

For any complaints, you may contact Torsa. You may also contact the Spanish Data Protection Agency at www.aepd.es.